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  • VP Engineering

    WealthTech
    Remote

    VP Engineering

    Remote across the USA & Canada

    Base Salary - up to $250K

     

    Our client is a fast-growing WealthTech transforming the capital markets ecosystem with a platform trusted by major names for large-scale online capital raises. As they continue their rapid growth, we are seeking talented individuals to join their mission.

     

    Key Responsibilities:

    • Managing Down: Optimize team performance and resource allocation while maintaining strict cash management.
    • Managing Up: Ensure clear communication with the business, aligning deliverables with priorities and demonstrating the right outcomes.
    • Technical Involvement: Participate in architectural discussions, review high-level designs, and provide input on the tech stack (Ruby on Rails is a strong plus).

     

    Key Experience:

    • Strong player-coach with a heavy focus on mentoring and coaching teams while maintaining technical expertise to address architectural and high-level design challenges.
    • Proven success scaling teams from the 20s to 100s over a 3–4-year horizon.
    • Experience in fintech is prioritized, but relevant expertise in martech or adtech is highly valued.

     

    Additional Experience:

    • Proven experience scaling and managing engineering teams in high-growth environments.
    • A track record of delivering projects on time with measurable outcomes that drive business success.
    • Strong alignment of engineering initiatives with strategic business objectives.
    • Proficiency in communicating complex technical concepts to diverse stakeholders.
    • Excellent interpersonal skills for fostering collaboration and teamwork.
    • Innovative problem-solving abilities to address technical challenges.
    • Commitment to enhancing customer experience through engineering excellence.
    • Adaptability to thrive in a fast-paced, evolving environment.
    • Dedication to team development and professional growth.

     

    Benefits

    • Competitive compensation with equity opportunities.
    • A diverse and distributed team of innovators and experts.
    • Comprehensive employee benefits, including medical, dental, and vision coverage.
    • Strong autonomy with leadership support.
    • Annual learning and development opportunities.
    Toronto, Ontario, Canada
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  • Head of Sales

    Cryptocurrency
    Remote

    Job Title: Head of Sales
    Location: Remote
    Reports to: CEO 
    Department: Sales

    About:
    My client is a forward-thinking crypto payroll company that revolutionizes the way businesses pay their employees by leveraging blockchain and cryptocurrency technology. They are in the process of securing their Series A round and are looking for a dynamic and experienced Head of Sales to join their team and drive the expansion of the business across enterprise clients.

    Position Overview:
    My client is seeking a highly motivated and experienced Head of Sales to lead and scale their sales function. In this role, you will be responsible for developing and executing sales strategies, driving revenue growth through new business acquisition, client retention, and strategic/channel partnerships. The ideal candidate will have a deep understanding of both the payroll industry/cross-border payments and will also be crypto fluent space, along with a proven track record of scaling sales teams and building strong client relationships.

    Key Responsibilities:

    • Develop Sales Strategy: Design and execute a comprehensive sales strategy to drive company revenue and achieve growth targets.
    • New Business Development: Identify and target new business opportunities within the crypto, fintech, and payroll industries, expanding the company’s client base.
    • Client Relationship Management: Develop and maintain strong relationships with key clients, ensuring satisfaction, renewals, and upsell opportunities.
    • Market Analysis: Monitor market trends, competitor activities, and customer needs to inform sales strategies and ensure the company remains competitive.
    • Sales Operations: Oversee the sales pipeline, reporting, forecasting, and CRM systems to ensure smooth operations and accurate performance tracking.
    • Cross-Functional Collaboration: Work closely with the marketing, product, and customer success teams to ensure alignment on messaging, product offerings, and customer experience.

    Qualifications:

    • Proven experience (7+ years) in senior sales roles, preferably in fintech.
    • Strong understanding of cross-border payments, crypto/blockchain technology, and payroll systems.
    • Excellent track record of scaling sales teams and driving revenue growth.
    • Exceptional communication, negotiation, and relationship-building skills.
    • Demonstrated ability to think strategically, develop and execute sales plans, and adapt in a fast-changing environment.
    • A results-driven approach with a strong focus on meeting targets and KPIs.
    • Ability to work collaboratively across departments in a fast-paced, startup environment.

    What They Offer:

    • Competitive salary and performance-based bonuses.
    • Flexible working hours and remote work opportunities.
    • A dynamic, fast-paced, and collaborative work environment.
    • The opportunity to work at the cutting edge of the cryptocurrency and payroll industries.
    • Professional growth and development opportunities.
    $150K - 175K per year
    San Francisco, California, United States
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  • Partner Sales

    Payments
    Remote

    Storm2's client is a leading global payment orchestration platform, simplifying the complexities of payments for businesses worldwide. Their innovative solutions help companies accept payments seamlessly, driving revenue and reducing costs.

    They're seeking a dedicated Account Executive to join their dynamic sales team, focusing on expanding their client base and driving growth. This is an exciting opportunity to be part of a rapidly growing company and make a significant impact in the fintech industry.

    Key Responsibilities

    • Identify and engage potential clients through strategic prospecting and outreach.
    • Understand client needs and present tailored payment solutions to meet their requirements.
    • Manage the sales process from initial contact to closing deals, ensuring client satisfaction.
    • Collaborate with internal teams to ensure seamless implementation and support for clients.

    Requirements

    • 2+ years of experience in sales, preferably in the fintech or payments industry.
    • Proven track record of meeting or exceeding sales targets.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team in a fast-paced environment.

    📧 Interested in applying? Click the 'Easy Apply' button to join our team and help shape the future of payments!

    While I will do my best to review every application, if you feel you have exceptionally relevant experience, feel free to send me a connection request or DM with relevant info about your application:

    https://www.linkedin.com/in/rossjbyrne/

    $100K - 130K per year
    New York, United States
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  • Account Executive

    Digital Banking
    Remote

    Location: Remote
    Industry: Embedded Finance
    Type: Full-Time

    About the Company:
    My company are a leading embedded finance firm that is transforming the way businesses provide financial services to their customers. Backed by cutting-edge technology and strong market demand, the business are experiencing significant growth and looking for an enthusiastic Strategic Account Executive to join our expanding team.

    Position Overview:
    As an Account Executive, you will play a key role in driving new business and expanding the customer base by selling our embedded finance solutions. This is a client-facing, revenue-generating role where you will be responsible for managing the entire sales cycle—from prospecting to closing deals—with a focus on acquiring new strategic enterprise clients across vertical SaaS/platforms. You will work closely with cross-functional teams to develop strategies, meet sales targets, and ensure client satisfaction.

    Key Responsibilities:

    • Sales Strategy: Develop and implement targeted sales strategies to generate leads and expand our client base within the embedded finance space.
    • Client Acquisition: Identify, prospect, and close new business opportunities with enterprise clients across various industries, including retail, eCommerce, and SaaS.
    • Product Expertise: Maintain a deep understanding of our embedded finance offerings (payments, lending, banking) and effectively communicate value propositions to potential clients.
    • Sales Process Management: Manage the full sales cycle, from initial contact to closing, ensuring a smooth transition from sales to customer success teams.
    • Relationship Building: Cultivate and maintain strong, long-term relationships with key stakeholders in client organizations, ensuring satisfaction and opportunities for upselling and cross-selling.
    • Collaboration: Work closely with marketing, product, and customer success teams to align on strategies and deliver impactful sales presentations.
    • Sales Targets: Consistently meet or exceed quarterly and annual sales targets, reporting regularly on progress and key metrics.

    Qualifications:

    • Proven experience as an Account Executive or in a sales role within the fintech/embedded finance.
    • Strong track record of success in B2B sales, with a demonstrated ability to close large enterprise platform deals.
    • Excellent communication and presentation skills, with the ability to build rapport and trust with decision-makers.
    • Self-starter with a results-driven attitude and the ability to work independently.
    • Knowledge of the embedded finance ecosystem (payments, lending, banking solutions) is a plus.
    • Ability to quickly learn new technologies and adapt to evolving client needs.
    • Strong negotiation, problem-solving, and time-management skills.
    • Bachelor’s degree in Business, Finance, or a related field preferred.

    Why Join Us:

    • Work at the forefront of the embedded finance revolution with a leading firm in the industry.
    • Competitive compensation structure, including base salary, commissions, and performance-based bonuses.
    • Opportunities for professional development and career growth in a rapidly expanding market.
    • Collaborative, high-energy work environment with a focus on innovation and customer success.
    Miami, Florida, United States
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  • Sales Lead

    InsurTech
    Remote

    Job Title: Sales Lead
    Location: Remote
    Salary: Competitive + Commission

    About Us:
    My company is a fast-growing fintech company transforming how consumers manage savings and investments, specifically to benefit homeownership. The platform empowers individuals to make smarter financial decisions and grow their wealth.

    Role Overview:
    My client is looking for a results-driven Sales Lead to lead and expand their sales efforts. You will drive new business, whilst eventually building and leading a high-performing sales team, to help scale their customer base across clients from SMB through Enterprise. Your role will focus on developing sales strategies, nurturing client relationships, and overseeing sales operations.

    Key Responsibilities:

    • Develop and execute sales strategies to drive customer acquisition and revenue growth.
    • Lead and motivate a sales team, providing guidance and support to achieve goals.
    • Identify new business opportunities, convert leads, and maintain long-term client relationships.
    • Manage CRM systems and sales reporting, ensuring pipeline efficiency.
    • Stay informed on market trends and competitor activities to adjust sales tactics.

    What You Bring:

    • 5+ years of sales experience, ideally in financial wellness and/or employee benefits.
    • Proven success in meeting sales targets and leading teams.
    • Strong leadership, communication, and relationship-building skills.
    • CRM proficiency (e.g., Salesforce, HubSpot).
    • Ability to adapt in a fast-paced, evolving environment.

    Why Join Us?

    • Impact: Be part of a company improving financial well-being.
    • Growth: Opportunities for career advancement as the company scales.
    • Compensation: Competitive salary and commission structure.
    • Culture: Collaborative and innovative team environment.
    $150K - 175K per year
    Texas, United States
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  • Strategic Account Executive

    Payments
    Remote

    Storm2 has partnered with a market leading payments company to identify their next Strategic Account Executive. Our client is seeking an experienced payments professional to drive growth through their ISV/PayFac partnerships model. With an industry-leading team consistently exceeding quotas and a proven track record of success, this role offers an exceptional opportunity for a skilled sales professional to join one of the fastest-growing divisions in the company.

    Responsibilities:

    • Drive strategic partnerships with ISV/PayFac organizations across the US and Canada, with occasional involvement in UK and Australian markets
    • Evaluate and qualify potential ISV partners, focusing on established enterprise and mid-market opportunities
    • Lead complex contract negotiations and manage the full sales cycle from prospecting to closing
    • Utilize deep technical knowledge to consult on API implementations, tokenization solutions, and payment processing workflows
    • Navigate partner boarding and funding processes to ensure successful implementation
    • Build and maintain relationships with key stakeholders across partner organizations
    • Collaborate with internal teams to ensure smooth partner onboarding and ongoing success

    Qualifications:

    • 5+ years of experience in ISV/PayFac sales, preferably from leading payment organizations.
    • Proven expertise in payment technologies, including APIs, tokenization, Apple Pay, and related solutions
    • Strong track record in enterprise and mid-market sales with a consultative approach
    • Exceptional contract negotiation skills with experience in redlining
    • Demonstrated ability to evaluate business opportunities and identify high-potential partnerships
    • Experience managing complex, long-term partnership relationships

    Compensation & Benefits:

    • Competitive base salary with first-year earnings guarantee
    • Performance-based signing bonuses for each partner signed
    • Lucrative commission structure based on net revenue
    • Comprehensive benefits package including healthcare, dental, 401(k), and travel benefits

    Our client offers a supportive environment where top performers thrive, as evidenced by their current team's success. The best-performing representatives consistently exceed targets, with significant opportunities for high earnings based on performance.

    While this is a remote role, proximity to Atlanta, Charlotte, or Salt Lake City offices is advantageous.

    To begin your application process or learn more about this opportunity, please reach out to patrick.massey@storm2.com

    Atlanta, Georgia, United States
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  • Marketing Leader

    Lending
    Hybrid

    Job Title: Director/VP of Marketing
    Location: Remote
    Company: Software Platform offering Small Business Lending Solutions

    About Us:
    We provide innovative software and lending services designed to empower our partners in the small business lending space. Our cutting-edge technology platform, expert team, and proven processes allow us to support loans ranging from $10,000 to $25 million, enabling our lending partners to scale their portfolios quickly and efficiently—all without increasing overhead. As a leader in the field, we are committed to transforming the way small businesses access capital and simplifying the lending process for our clients.

    We are seeking an experienced Director/VP of Marketing to join our leadership team and drive the growth of our brand, solutions, and customer base. This senior-level position will play a crucial role in shaping and executing the marketing strategy that supports business growth, strengthens our market position, and enhances client engagement in the small business lending sector.

    Position Overview:
    As the Director/VP of Marketing, you will oversee the entire marketing function, defining and executing the marketing vision to support business objectives, increase brand awareness, and generate leads. You will be responsible for leading a high-performing team, driving the development of impactful marketing campaigns, and positioning the company as a trusted leader in the small business lending and fintech space.

    Key Responsibilities:

    • Marketing Strategy and Leadership:

    • Develop and execute a comprehensive marketing strategy to drive demand generation, brand awareness, and lead conversion across the small business lending ecosystem.
    • Collaborate with the executive team to align marketing efforts with business goals, ensuring that marketing activities directly contribute to growth, profitability, and market expansion.
    • Lead, mentor, and inspire a team of marketing professionals, providing guidance and fostering a culture of innovation, collaboration, and accountability.

    • Brand Development and Positioning:

    • Define and elevate the company’s brand identity and messaging to establish its position as a leader in small business lending technology.
    • Oversee the creation of high-quality marketing materials, case studies, thought leadership content, and digital assets that highlight the company’s value proposition.
    • Ensure that all marketing communications are aligned with the company’s vision, mission, and values, and resonate with key customer segments.

    • Lead Generation and Demand Generation:

    • Develop and implement strategies to generate high-quality leads for the sales team, leveraging a mix of digital marketing, content marketing, email campaigns, and paid media.
    • Manage the company’s online presence, including website optimization, SEO, PPC, and social media, to increase visibility and drive customer acquisition.
    • Collaborate with sales teams to create targeted campaigns that address customer pain points, increase conversions, and shorten the sales cycle.

    • Content Marketing and Thought Leadership:

    • Build a content strategy to position the company as a thought leader in the small business lending industry, creating content that educates, informs, and engages target audiences.
    • Produce compelling content across multiple formats, including blogs, whitepapers, case studies, videos, webinars, and social media, to raise brand awareness and build trust with potential customers.
    • Continuously monitor industry trends, customer needs, and competitor activities to ensure content remains relevant and impactful.

    • Cross-Functional Collaboration:

    • Work closely with the sales, product, and customer success teams to ensure marketing initiatives are aligned with customer needs, product offerings, and overall company goals.
    • Support customer retention and loyalty efforts through targeted campaigns that promote customer satisfaction, advocacy, and upsell opportunities.
    • Provide strategic direction for product launches, go-to-market strategies, and customer acquisition campaigns.

    • Analytics and Reporting:

    • Establish key performance indicators (KPIs) to measure the success of marketing campaigns and programs, and use data to drive continuous improvement.
    • Analyze marketing data and adjust strategies accordingly to optimize ROI and achieve business objectives.
    • Report on marketing performance to the executive team, providing insights into campaign effectiveness, market trends, and strategic recommendations.

      Qualifications:

      • Experience: 10+ years of experience in B2B SaaS, Fintech, or Financial Services marketing, with a focus on small business lending or related industries. Experience leading marketing for a software or fintech company is highly preferred.
      • Leadership: Proven success in leading and growing high-performing marketing teams, with a track record of driving impactful results.
      • Strategic Vision: Ability to think strategically and execute effectively, translating business objectives into actionable marketing plans that drive growth.
      • Digital Marketing Expertise: Extensive experience with digital marketing, SEO, PPC, content marketing, and email marketing.
      • Content Development: Strong content creation skills with the ability to craft compelling stories and position the company as a thought leader in the small business lending and fintech space.
      • Collaboration: Exceptional ability to collaborate across functions, working closely with sales, product, and customer success to align marketing initiatives with company-wide goals.
      • Analytical Mindset: Proficient in analyzing marketing data, making data-driven decisions, and optimizing strategies for better performance and ROI.
      • Communication: Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels, from executive leadership to front-line employees.
      • Education: A Bachelor’s degree in Marketing, Business, Communications, or a related field is required. An MBA or advanced degree is a plus.

      Why Join Us?

      • Innovative Work: Join a forward-thinking company revolutionizing small business lending with cutting-edge technology.
      • Career Growth: Play a key role in shaping the company’s marketing strategy and growth, with opportunities for career development and leadership advancement.
      • Competitive Compensation: We offer a competitive salary, performance-based incentives, and a comprehensive benefits package.
      • Collaborative Culture: Work with a passionate, talented team in a dynamic, fast-paced environment that encourages creativity and innovation.
      • Impact: Be a part of a company that’s making a real difference in the small business lending landscape.
    New York, United States
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  • Head of Cloud Infrstructure

    Blockchain
    Remote

    🚀 Head of Cloud Infrastructure and SRE 

    🌎 US, Remote

    ⚡ $200,000 - 250,000 fiat/coin allocation/up to 50% bonus/ options

     

    Storm2 is currently representing a company at the forefront of the Web3 space. They developed a novel DLT technology with a consensus algorithm that provides enhanced speed, fairness, and security compared to traditional blockchain solutions.

     

    With $120M in funding from top investors, and a successful public ledger built on top of their platform, they are looking for a clouder leader to build a new product from scratch. It will be a managed blockchain service that enables businesses to rapidly build, deploy, and scale private customized blockchain networks.

     

    What you'll be doing:

     

    You will be the third hire on this new product team, playing a critical role in building the product from the ground up. In this role, you will build and lead two engineering teams (DevOps and Automation).

     

    Which qualifications you’ll need:

     

    • Minimum 6 years of experience in DevOps.
    • At least 3 years in a leadership or management role, with proven experience leading and scaling DevOps teams.
    • Production experience with Public Cloud & container orchestration systems.
    • Deep understanding of IaC concepts and experience with tools such as Terraform, Cloudformation, Chef, Ansible, etc.
    Dubai, Texas, United States
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  • Sr. Director, Embedded Finance

    Digital Banking
    Remote

    I'm working with a leading FinTech looking to hire a Senior Director of Partnerships to drive the strategy for their embedded finance and card issuing solution. The role focuses on building and scaling relationships with key financial institutions, FinTechs, and Fortune 500 merchants, while also leading the growth of strategic partnerships and channel relationships.

    Key Responsibilities:

    • Lead strategy and engagement with strategic partners in the fintech space.
    • Drive new partnerships, negotiate terms, and ensure alignment with company growth objectives.
    • Cultivate relationships with key accounts and manage ongoing partner integration.
    • Evangelize innovation internally and externally, positioning the company as an industry leader.
    • Act as corporate executive sponsor, overseeing governance and stakeholder relations.

    What We're Looking For:

    • Strong experience in strategic partnerships and business development, especially in fintech.
    • Proven ability to identify and grow industry opportunities.
    • Deep understanding of financial services, banking tech, embedded finance and payments.
    • Strong financial modeling, negotiation, and leadership skills.

    What’s on Offer:

    • Competitive base salary + performance bonuses.
    • Opportunity to work at the forefront of embedded finance and fintech innovation.
    • Leadership role in a rapidly growing company with a dynamic team.
    • Comprehensive benefits package, including health, dental, and vision.
    • Flexibility in work location and hours.

    If you're ready to shape the future of embedded finance and drive growth for an innovative company, apply now!

    $225K - 250K per year
    Miami, Florida, United States
    View job

  • VP of Business Development

    Lending
    Remote

    Job Title: VP of Partnerships
    Location: [Location] – Remote
    Company: Series C Property Technology (PropTech) Company

    About Us:
    We are at the forefront of innovation in the property technology sector, transforming how real estate professionals, wholesale lenders, and homebuilders do business. By leveraging cutting-edge technology and solutions, we empower our partners to enhance customer experiences, streamline operations, and drive growth. As we expand our footprint, we are looking for an experienced and dynamic VP of Partnerships to lead and scale strategic partnerships across the real estate, lending, and homebuilding industries.

    Position Overview:
    We are seeking an accomplished and results-driven VP of Partnerships to join our leadership team. This is a unique opportunity for someone with a strong track record in building and managing relationships in the PropTech ecosystem, specifically with real estate agents, wholesale lenders, and homebuilders. As the VP of Partnerships, you will be responsible for developing, executing, and nurturing strategic alliances that drive growth, revenue, and market penetration.

    Key Responsibilities:

    • Develop and Execute Partnership Strategy: Lead the creation and execution of a comprehensive partnership strategy aimed at driving revenue and scaling the business by partnering with key stakeholders including real estate agents, wholesale lenders, and homebuilders.
    • Build and Maintain Strong Relationships: Cultivate and maintain deep relationships with industry leaders and key decision-makers, ensuring mutual benefit and long-term success.
    • Partner with Sales & Marketing: Work closely with sales, marketing, and product teams to align partnership initiatives with business objectives and support go-to-market strategies.
    • Identify New Opportunities: Proactively identify new partnership opportunities, evaluate their potential impact, and negotiate terms to maximize business growth.
    • Manage and Scale Partnerships: Oversee the lifecycle of existing partnerships, ensuring alignment, identifying areas for improvement, and maximizing value for both the business and its partners.
    • Measure and Report on Performance: Set key performance indicators (KPIs) for partnerships, track success, and provide regular reports to senior leadership on partnership outcomes.
    • Industry Thought Leadership: Stay abreast of industry trends, market developments, and emerging technologies to ensure the business remains competitive and innovative in partnership offerings.

    Qualifications:

    • Experience: 10+ years in partnership management, business development, or sales, with a strong focus on real estate, lending, and/or homebuilding industries.
    • Proven Track Record: Demonstrated success in driving business growth through strategic partnerships, with experience working with real estate agents, wholesale lenders, and homebuilders.
    • Strong Negotiation Skills: Excellent ability to negotiate and structure partnerships that align with both short-term and long-term business goals.
    • Excellent Communication: Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
    • Strategic Mindset: Strong business acumen, with the ability to think strategically about market opportunities and translate that into action.
    • Collaborative: A team player who thrives in cross-functional environments and can work effectively with internal teams, including product, sales, and marketing.
    • Tech-Savvy: Familiarity with the PropTech landscape and a passion for leveraging technology to drive innovation and efficiency.
    • Leadership: Proven leadership experience with the ability to motivate and inspire teams to achieve partnership goals and deliver results.

    Why Join Us?

    • Innovative Culture: Work in a dynamic and collaborative environment where innovation and fresh ideas are always encouraged.
    • Career Growth: Join a rapidly growing company with abundant opportunities for professional development and career advancement.
    • Competitive Compensation: Enjoy a competitive salary, performance-based bonuses, and comprehensive benefits package.
    • Impact: Be part of a company that is transforming the PropTech space and making a tangible impact on the real estate, lending, and homebuilding industries.

    How to Apply:
    If you are a driven, strategic thinker with a passion for building impactful partnerships in the property technology space, we want to hear from you! Please submit your resume below.

    Austin, Texas, United States
    View job
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Director of AM

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Oregon, United States
Location
job industry icon
Cryptocurrency
Industry
job work mode icon
Remote
Working model

Job Title: Senior Customer Success/Account Manager
Location: Remote
Company: Payment Infrastructure for Crypto and DeFi

About Us:
We are pioneering the future of global finance. Our cutting-edge payment infrastructure empowers fintechs, enterprises, and crypto-native businesses to move money fast, securely, and without borders. By integrating traditional banking systems with the transformative technology of stablecoins, we help our clients scale efficiently, innovate confidently, and seamlessly bridge the gap between fiat currency and digital assets. With an unwavering commitment to compliance, reliability, and speed, our platform is designed to meet the needs of the rapidly evolving crypto and DeFi markets.

We are looking for a Senior Customer Success/Account Manager to join our team and build meaningful, long-term relationships with our crypto and DeFi-native clients. In this role, you’ll be responsible for nurturing key customer accounts, ensuring their success, and driving value through our platform.

Position Overview:
As a Senior Customer Success/Account Manager you’ll play a critical role in helping our crypto and DeFi clients thrive by leveraging our innovative payment infrastructure. You’ll work directly with enterprise customers, fintechs, and blockchain innovators, ensuring they are maximizing the full potential of our platform while fostering long-term partnerships. This is a highly impactful, client-facing role that requires both a deep understanding of the crypto space and a passion for exceptional customer experience.

Key Responsibilities:

  • Customer Relationship Management: Develop and maintain strong, trusted relationships with key accounts in the crypto and DeFi space, including fintech companies, crypto exchanges, DeFi platforms, and enterprise clients.
  • Client Onboarding and Success: Lead customer onboarding, ensuring a smooth transition onto our platform and offering guidance to maximize product adoption and success. Provide ongoing support and proactive guidance to help clients reach their business goals.
  • Strategic Account Management: Act as the primary point of contact for assigned accounts, ensuring they have the resources and tools needed to thrive. Identify and cultivate opportunities for upselling, cross-selling, and expanding relationships.
  • Technical Enablement: Work closely with internal teams (e.g., technical support, product, and engineering) to ensure seamless integration of our payment infrastructure with clients’ systems, addressing any technical challenges that may arise.
  • Customer Advocacy: Serve as the voice of the customer within the company, providing feedback to product and engineering teams to help shape the evolution of our platform.
  • Issue Resolution: Act quickly to address any issues or escalations, ensuring timely resolution while maintaining customer satisfaction.
  • Industry Expertise: Stay informed about trends in the crypto, blockchain, and DeFi sectors, and leverage that knowledge to provide strategic insights to clients, helping them navigate the evolving landscape.
  • KPI Tracking & Reporting: Monitor and report on key performance metrics, tracking customer health, usage, and satisfaction, and ensure that clients are realizing the full value of our platform.

Qualifications:

  • Experience: 5+ years in customer success, account management, or similar client-facing roles, with a proven track record of working with crypto, DeFi, fintechs, or blockchain-related businesses.
  • Industry Knowledge: Deep understanding of the crypto and DeFi ecosystems, stablecoins, digital assets, and blockchain technology. Familiarity with payment infrastructure, cross-border transactions, and fintech innovations is highly preferred.
  • Relationship Management: Excellent interpersonal and relationship-building skills with the ability to engage and influence C-level executives, technical teams, and decision-makers.
  • Problem Solving: Strong analytical and troubleshooting abilities, with the ability to identify challenges, provide effective solutions, and drive customer success.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly articulate complex concepts to a wide variety of audiences.
  • Technical Acumen: Comfortable navigating technical discussions and working closely with engineering and product teams. Familiarity with APIs, integration processes, and product development workflows is a plus.
  • Proactive and Autonomous: Ability to work independently and take ownership of client accounts, while remaining agile in a fast-paced, evolving market.
  • Results-Oriented: Demonstrated ability to drive measurable outcomes, increase customer retention, and contribute to the overall growth of the business.

Why Join Us?

  • Innovative Work Environment: Be part of a forward-thinking company at the intersection of traditional finance and the cutting-edge world of crypto and DeFi.
  • Career Growth: Join a fast-growing company with immense opportunities for career development and professional advancement.
  • Competitive Compensation: Enjoy a competitive salary, performance-based bonuses, and a comprehensive benefits package.
  • Impact: Play a key role in shaping the future of digital finance by helping leading crypto and DeFi companies thrive with our revolutionary payment infrastructure.

How to Apply:
If you’re passionate about the crypto and DeFi ecosystems, have a track record of driving customer success, and want to work with a dynamic and innovative team, we’d love to hear from you! Please submit your resume below.

Apply now

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