Customer Success Manager

Location: Onsite 4 days per week.

Compensation: $140K-$170K base + variable compensation (TBD).

Reporting To: VP of Customer Success.

Team: Current CS team consists of 4 employees based in Tel Aviv; building out the US team.

Ideal Background:

• 3-8 years of experience.
• Customer Success, Professional Services, Implementation, or Post-Sales experience.
• Big 4 background is highly attractive.
• CFO/accounting background also considered.
• Looking for candidates who want to move from services into technology.

Responsibilities:

• Own customer relationships post-sale.
• Support implementation and onboarding.
• Partner closely with Sales, Product, and Customer Success teams.
• Participate in pre-sales and sales cycles when needed.
• Serve as a highly consultative, hands-on customer partner.

Profile:

• Startup-minded and willing to wear multiple hats.
• Comfortable in a high-touch customer environment.
• Strong cross-functional collaborator.
• Relationship-focused rather than quota-driven.

Hiring Process:

• Managed directly by the VP of Customer Success.

Key Traits:

• Hungry and ambitious.
• Startup mentality.
• High ownership and accountability.
• Looking for a long-term opportunity in a fast-growing company.