Are you looking for a Head of Operations to help you take your company to the next level? Storm2 has a network of operations specialists who have designed policies, managed customer service, and implemented technology solutions.
We collaborate with cutting-edge FinTech firms and pair them with top operations professionals who are dedicated to ensuring that all operations run smoothly and people are productive.
These senior executives are industry experts with extensive operations knowledge.
A Head of Operations is responsible for implement efficient processes and standards, managing contracts and relations, and ensuring the business systems are running smoothly.
Head of Operations responsibilities include:
- Collaborating with executives in the team on the business strategy
- Creating policies that are consistent with the overall strategy
- Coordinating customer service operations and look for ways to enhance customer retention
- Ensuring compliance with local and international laws (e.g. data protection)
- Supervising the implementation of technology solutions across the organization
- Assessing risk and directing quality assurance efforts
- Overseeing expenses and budgeting in order to assist the organization in maximising costs and benefits.
- Mentoring and motivating teams to achieve productivity and engagement
- Reporting on operational performance and putting forward improvements
A successful Head of Operations will be a responsible leader with an analytical and strategic mindset, as well as a broad understanding of the business. Storm2 is proud to work with some of the best Heads of Operations in the FinTech industry.